Viva Las Vegas: Key takeaways from ProcureCon Contingent

ProcureCon Contingent Staffing in Las Vegas was a vibrant and insightful event, filled with discussions on the future of contingent work and staffing. Here are six key findings from the conference.

1. AI in action: Transforming the contingent workforce

The conference kicked off with a powerful call to action from the ProcureCon Chairperson, emphasizing possibilities, hope, resilience, and courage. AI was a major focus, with sessions highlighting its role in transforming the contingent workforce. Speakers shared use cases, from leveraging AI to build chatbots for basic reach-outs to using ChatGPT to draft RFPs. Alan Kumar, CCWP, noted that AI is now table stakes, and Chris Friedl suggested using AI to enhance capabilities rather than just reduce costs.

2. Cost vs. value: Aligning goals with business objectives

The opening session posed a critical question: Is the primary objective of a contingent workforce program cost or operational efficiency? Keren Ben-Alta emphasized the importance of aligning goals with business objectives, while other panelists discussed the link between efficiency and cost savings. Technology was highlighted as a key driver for achieving both.

3. Total talent management and Direct Sourcing

Buzzwords like Total Talent Management and Direct Sourcing were prominent. The panel discussed barriers to achieving total talent acquisition, such as separation of ownership and the need for technology that incorporates the entire workforce. Alan Kumar, CCWP, stressed the importance of defining what total talent means to your organization and setting clear success metrics.

4. DE&I: Inclusive and proud

Day 2 focused on Diversity, Equity, and Inclusion (DE&I). Perry Charlton highlighted the importance of identifying real DE&I allies, while successful female leaders shared their journeys and successes. Melissa Salazar and Mandy Castles from Netflix discussed creative outlets for inclusion in contingent labor programs, emphasizing partnerships and support for diverse suppliers.

5. AI for the semi-technophile

John H. Chuang provided an engaging history of matching technology in the staffing market, from search strings to large language models. He predicted that AI will soon surpass human recruiters in matching capabilities, offering practical tips for vetting AI tech and staffing providers.

6. Practical insights and advice

The conference offered a wealth of practical insights and advice. Key takeaways included the importance of not trying to solve everything in the first 60 days, recognizing that past solutions may not always be the best path forward, and viewing technology as an enhancement rather than a replacement.

Conclusion

ProcureCon Contingent Staffing in Las Vegas provided a comprehensive look at the future of contingent work and staffing. From AI advancements to DE&I initiatives, the conference highlighted the importance of aligning goals with business objectives, leveraging technology, and embracing diversity. As we move forward, these insights will be crucial in shaping successful contingent workforce programs.