Is your business getting the most from its service providers?

If your organization works with third-party vendors to deliver services or complete projects, you’re not alone. But are you truly maximizing the value of those partnerships?

Our free guide to Procurement Services and Statements of Work (SOWs) offers a proven framework to help you streamline operations, improve vendor performance, and reduce compliance risks—while aligning procurement with your broader business goals.

What are Procurement Services?

Procurement Services involve sourcing and managing external service providers—such as IT consultants, marketing agencies, or legal firms—to deliver defined outcomes. Unlike traditional staffing, this model focuses on results, not hours worked.

What Is a Statement of Work (SOW)?

A Statement of Work (SOW) is a formal agreement that outlines the scope, deliverables, timelines, and pricing for a specific project. It ensures alignment between your organization and the service provider, reducing ambiguity and setting clear expectations.

Why SOWs and Procurement services best practices matter

Using SOWs provides a structured framework that:

• Defines project scope and deliverables
• Aligns expectations between stakeholders
• Reduces risk and miscommunication
• Establishes performance metrics and KPIs

But documentation alone isn’t enough. Success in Procurement Services also requires:

• Data-driven decision-making
• Visibility into your external workforce
• The right Vendor Management System (VMS) to manage costs, performance, and compliance

Who should download this guide?

This guide is ideal for:

• Procurement & Sourcing Leaders
• HR & Talent Acquisition Professionals
• Operations & Compliance Managers
• CIOs and IT Procurement Specialists
• Legal and Marketing Procurement Teams

Ready to elevate your Services Procurement strategy? Download Hays’ Procurement Services Guide and start achieving better outcomes from your outsourced operations today.