How to answer competency based interview questions

Get ready to impress in your next interview. This guide breaks down how to answer competency-based questions using real examples and proven techniques.

If you’ve ever been asked, “Tell me about a time when…”, you’ve likely encountered a competency-based interview. These types of questions are designed to reveal how you approach challenges, make decisions, and collaborate with others in real-world situations. In this guide, we’ll break down what these questions are really asking, how to craft impactful answers, and how to use your own experiences to stand out. Whether you're just starting your career or aiming for your next big move, this is your go-to resource for interview success.

Competency-based interviews at a glance

• These interviews are all about real experiences, not “what ifs.”
• Use the STAR method (Situation, Task, Action, Result) to structure your answers and tell your story clearly and confidently.
• Expect questions about leadership, teamwork, problem-solving, and more.
• Prep smart: match your past wins to the job description.

Sample questions include:

• “Tell me about a time you solved a problem creatively.”
• “Describe a time you supported a colleague.”
• “Share an example of when you showed leadership.”

Show off your creative thinking

When asked about creativity, don’t just say you “think outside the box”show it. Talk about a time you came up with a fresh idea that made a real difference. Maybe you streamlined a process, solved a customer issue in a new way, or found a clever workaround.

Be the teammate everyone wants 

Teamwork questions are your chance to show empathy, patience, and collaboration. Think of a time you helped a colleague who was struggling what did you do, and how did it help the team?

Lead like you mean it

Leadership isn’t just about titles it’s about taking initiative, guiding others, and delivering results. Share a story where you led a project, managed stakeholders, or motivated a group to hit a goal.

Other questions you might hear:

• How do you handle conflict at work?
• What’s your proudest professional moment?
• When did your communication skills save the day?
• Tell us about a challenge you overcame.
• Ever had to do something totally new? How’d you handle it?

What you need to remember about competency-based interviews: These interviews are your chance to shine by sharing real stories that show what you’re made of. Stick to the STAR method, prep examples that match the job, and speak with confidence.

Ready to take the next step? Check out job opportunities in your field.