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Today’s world of work is filled with constant change and emerging challenges. Now more than ever, business leaders are faced with issues they have not encountered in the organization before.
All this can make work a place of fast changing emotions. In today’s world, there is an increasing demand to effectively manage your emotions and those of others. This skill is known as emotional intelligence (EQ) and while the collection of skills involved in EQ is often referred to as “soft” – there’s nothing soft about the impact these skills have on a workplace. Most people leave managers, not jobs so a better manager can mean greater staff retention rates.
Employers want people who are able to inspire others to stay focused and perform strongly, no matter what the environment or challenge. Their market position depends on it. From team leaders in the early years of their career right through to senior leaders, EQ is the key to powering individual success, the success of the team and ultimately the organization.
Employees take their cues more from how their manager behaves than from what they say. Actions always speak louder than words when there is pressure.
Developing the behaviors involved in EQ is like physical training – the more you use these skills, the stronger they become. The main behaviors involved in EQ are self-regulation, motivation, self-awareness, empathy and positivity.
Developing your EQ will help you become a better leader, in turn resulting in a more focused and motivated team who deliver great results to the benefit of the wider organization. As you work on the above skills, you will start to see the positive results of your personal development all around you.
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