The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a VMO Operations Analyst in Burbank, CA

Role Description

• Providing support for operational oversight of departmental functionality Vendor Onboarding and Offboarding: Coordinate the onboarding of new vendors, ensuring they meet compliance and quality standards; manage the exit process or outgoing vendors.
• Contract Coordination: Assist in developing, reviewing, and maintaining VMR
Intake form and vendor contracts, ensuring all terms and conditions are met and
up-to-date
• Monitor cross org dependencies and update project tracking as needed Supporting projects by working closely with all team members to prioritize deliverables based on business KPIs, schedules, and resources
• Cross-Functional Collaboration: Work closely with sourcing, finance, legal, operations, and other relevant teams to support business needs and strategic projects.
• Supporting department knowledgebase in Confluence, standard operating procedures, and playbook documentation, ensuring that information is accurate and up to date
• Documentation and Reporting: Maintain accurate and up-to-date records of vendor data, credentials, and performance metrics. Generate regular and ad hoc reports for management review.

Skills & Requirements

• 2+ years of experience in operations management within technology-related organizations
• Experience with Jira and Airtable, highly preferred
• Proven collaboration with tech teams, business units, finance, sourcing, and senior leadership Strong analytical thinking: interpreting data, assessing vendor performance, and making data-driven decisions
• Experienced in Project Management and Agile Delivery models
• Strong analytical thinking: interpreting data, assessing vendor performance, and making data-driven decisions
• The Technology Processes and Portfolio (TP&P) organization drives process efficiency and performance across the enterprise.
• Within TP&P, the Technology Vendor Management Office (VMO) focuses on optimizing vendor-related processes using data-driven insights to enhance operations and support informed decision-making.
• Supports the VMO Operations Manager in executing vendor-related projects across Enterprise Technology and Segment partners. Responsibilities include:
• Assisting with VMO projects and vendor engagement initiatives
• Tracking vendor audits, SLA reporting, and service requests
• Supporting departmental workflows and project management activities

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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