Technical Writer

  • Job type

  • Location

    USA, Remote
  • Profession

  • Industry

    Technology & Internet Services
  • Pay

    $27.00 - $30.00/hr.

Technical Writer – Contract – Remote – $27.00 - $30.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Technical Writer for a remote opportunity.

Role Description

The Contract Technical Writer will collaborate with a dedicated project team being assembled to re-write over 2000+ articles utilized by our Canadian-based Operations team members. They will be responsible for creating documentation that’s clear, concise and easily consumed by end-users. The ideal candidate has worked on large-scale content migration projects with condensed timelines and has experience validating the accuracy of content with subject matter experts.

Partner with other project team members to create article templates that are aligned with industry best practices
Break down complex processes into easy to follow steps
Create engaging and user-friendly articles that meet the needs of our target audiences
Ensure articles adhere to established guidelines and brand standards
Partner with subject matter experts to review and update all content for accuracy

Skills & Requirements

• 3+ years Technical Writing Experience
• Need to have excellent verbal and written communication skills as they will be working heavily with other KM team members and subject matter experts to review and validate accuracy of articles.
• English degree or journalism degree would be a big plus
• Bachelor’s degree in related field or combination of relevant education and work experience
• Three (3) to Five (5) years of documented experience writing support articles for front and back-office audiences
• Prior experience with style guides – MLA, AP, Chicago, Microsoft
• HTML experience preferred
• Able to work and communicate effectively with different personalities and levels within the organization
• Extremely organized and professional
• Able to navigate changing priorities and fast-paced work environment
• Customer service mindset with experience supporting internal customers and leadership
• Demonstrates a strong sense of ownership and responsibility to meet demanding deadlines
• Ability to exercise critical thinking and strong problem-solving skills
• Exceptional written and verbal communication skills

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.


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