Support Developer
JOB_53446851179708Job type
PermanentLocation
GeorgiaProfession
Software DevelopmentIndustry
EngineeringPay
$90k — $120k
Support Developer — Atlanta, GA
Support Developer – Atlanta, GA
***Unable to provide visa sponsorship at this time***
Overview:
We are seeking an experienced Support Developer to join our technology team. This role is critical to maintaining the stability and reliability of our platform. You’ll be responsible for investigating, diagnosing, and resolving production issues, ensuring a seamless experience for our users. The position offers the flexibility to work remotely or from our office, and you’ll collaborate closely with cross-functional teams to drive continuous improvement.
We are seeking an experienced Support Developer to join our technology team. This role is critical to maintaining the stability and reliability of our platform. You’ll be responsible for investigating, diagnosing, and resolving production issues, ensuring a seamless experience for our users. The position offers the flexibility to work remotely or from our office, and you’ll collaborate closely with cross-functional teams to drive continuous improvement.
Key Responsibilities:
- Troubleshoot and resolve software defects and production incidents efficiently
- Conduct root cause analysis and implement sustainable solutions to prevent recurring issues
- Design and enhance platform components using C# and XAML
- Partner with development, QA, operations, and client services teams to prioritize and resolve technical challenges
- Provide technical support for client implementations, including configuration, troubleshooting, and solution delivery
- Contribute to the ongoing improvement of development and support processes, tools, and documentation
Qualifications:
- 5+ years of experience as a C# developer
- Proficiency with MSSQL and Microsoft Web API
- Familiarity with XAML-based technologies (UWP, WPF, Xamarin) is a plus
- Experience with XML and JSON
- Background in B2B application development
- Demonstrated ability to work collaboratively with diverse teams
- Experience in Agile/Scrum environments
- Bachelor’s degree in Computer Science, Engineering, or a related field preferred
Desired Attributes:
- High level of integrity and professionalism
- Detail-oriented, results-driven, and proactive
- Excellent written and verbal communication skills
- Strong commitment to customer satisfaction and continuous improvement
- Team-oriented mindset with a passion for learning and growth
*** Please note: At this time, we are unable to consider candidates who require visa sponsorship or work authorization support. Only applicants who are currently authorized to work in the United States without sponsorship will be considered. ***
Support DeveloperJOB_534468511797082025-09-222025-12-21
Talk to Aldo Cabral, the specialist consultant managing this position
Located in Raleigh, 2840 Plaza Place, Suite 340Telephone: 18133212538JOB_53446851179708