Sr. Manager, IT Disaster Recovery

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  • Job type

    Permanent

  • Location

    Miami

  • Profession

    Infrastructure

  • Industry

    Travel, Hospitality, Leisure & Tourism

  • Pay

    120-160k
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IT Disaster Recovery Senior Manager - Miami, FL

The IT Disaster Recovery Senior Manager is responsible for designing, implementing, and overseeing comprehensive disaster recovery strategies to ensure business continuity in the event of a disruption. This role leads the planning, testing, and execution of recovery procedures, while aligning closely with broader business continuity (BC) objectives. The Senior Manager works cross-functionally with IT teams, business units, and external partners to mitigate risk, ensure operational resilience, and maintain compliance with regulatory standards and industry best practices.

Essential Functions:
Leadership & Team Management
  • Lead and develop a high-performing team through hiring, training, coaching, and performance management.
  • Set clear goals, provide regular feedback, and ensure team members have the tools and support needed to succeed.
  • Foster a culture of collaboration, innovation, and continuous learning while reinforcing company values and compliance standards.
Stakeholder Communication & Reporting
  • Serve as a key liaison between internal stakeholders, senior leadership, and vendors.
  • Deliver clear, concise updates through reports and presentations, addressing risks, issues, and progress in a timely manner.
Vendor & Third-Party Oversight
  • Manage vendor relationships, ensuring contract compliance, timely invoicing, and accountability for deliverables.
  • Integrate third-party services into internal processes while maintaining alignment with company culture and standards.
Budgeting & Strategic Planning
  • Develop and manage departmental and project budgets, forecasts, and procurement activities.
  • Collaborate on long-term strategic planning and ensure alignment with organizational goals.
Program & Project Leadership
  • Lead cross-functional initiatives, define objectives, allocate resources, and ensure successful delivery of strategic projects.
  • Support teams and stakeholders to achieve business outcomes and maximize return on investment.
Security & Compliance
  • Ensure disaster recovery systems and processes meet security policies and regulatory requirements.
  • Embed proactive security measures into planning and execution, and respond effectively to incidents.
Cross-Functional Collaboration
  • Partner with technology teams to align recovery plans, accelerate delivery, and optimize platforms and costs.
Disaster Recovery Planning & Execution
  • Develop, maintain, and continuously improve disaster recovery plans and procedures.
  • Lead testing efforts, including tabletop exercises and simulations, and implement improvements based on results.
  • Track program effectiveness through metrics and reporting, and deliver training to increase organizational awareness.
Business Continuity Alignment
  • Conduct risk assessments and business impact analyses to identify critical functions and ensure recovery strategies align with business needs.
Incident Response & Recovery Management
  • Lead the response to disaster events, ensuring clear communication and coordination throughout.
  • Oversee recovery efforts, conduct post-incident reviews, and update plans based on lessons learned.

Qualifications:
  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience (required)
  • Master’s degree in a relevant discipline (preferred)
  • 8+ years of experience leading the development, testing, and maintenance of disaster recovery and business continuity programs within large enterprise environments
  • Proven expertise in DR/BC frameworks, methodologies, and technologies
  • Extensive experience with cloud-based and hybrid disaster recovery solutions
  • Strong background in vendor management, including developing SOWs and ensuring accountability for deliverables
  • Demonstrated ability to create, document, and execute technology strategies aligned with business objectives
  • Experience overseeing IT operations, including performance measurement, SLA adherence, quality improvement, and incident reduction
  • Track record of successfully leading cross-functional teams to deliver complex initiatives
  • 8+ years of experience managing technical staff across on-site, nearshore, and offshore teams
  • Proven success in planning and executing large-scale technology initiatives
  • 5+ years of experience managing budgets, monitoring expenses, authorizing payments, and overseeing procurement
  • Experience in the cruise or travel industry (1+ years preferred)

Knowledge, Skills, and Abilities:
  • Deep understanding of IT infrastructure, systems, and applications, and their alignment with business processes
  • Strong knowledge of risk management practices and business impact analysis methodologies
  • Familiarity with business domains and the systems supporting specific portfolios
  • Understanding of cybersecurity incident response and its integration with disaster recovery strategies
  • Working knowledge of regulatory compliance standards such as GDPR, HIPAA, and SOX
  • Proven ability to lead teams through shifting priorities and tight deadlines
  • Highly analytical and detail-oriented, with strong business acumen
  • Skilled in managing complex projects, prioritizing workloads, and delivering results through others
  • Strong relationship-building skills with business leaders and cross-functional teams
  • Ability to produce clear, concise technical documentation and reports for non-technical audiences
  • Proficient in developing and delivering engaging PowerPoint presentations to various stakeholders, including executive leadership
  • Demonstrated critical thinking, creative problem-solving, and root cause analysis capabilities
  • Excellent communication, team-building, conflict resolution, and organizational skills
  • Proven success in collaborative environments, driving alignment and achieving shared goals
  • Proficiency in Microsoft Office Suite
  • Quick learner with the ability to teach and adopt new technologies and concepts
  • Experience managing team dynamics and fostering a high-performance culture

Preferred Certifications:
  • ITIL (Information Technology Infrastructure Library)
  • PMP (Project Management Professional – PMI)
  • CBCP (Certified Business Continuity Professional)
  • CDRE (Certified Disaster Recovery Engineer)
  • CBRM (Certified Business Resilience Manager)
  • BCMCP (Business Continuity Management Certified Planner)

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Talk to Aldo Cabral, the specialist consultant managing this position

Located in Raleigh, Suite 340, 2840 Plaza PlaceTelephone:  18133212538