The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Senior UKG Pro WFM Integration Consultant in Coral Gables, FL/Remote.

Responsibilities

Requirements with experience 7+ years
• Knowledgeable and experienced in UKG Pro WFM Timekeeping. Handling system configuration, maintenance and troubleshooting in Timekeeping, Scheduling, Analytics and Absence Management modules.
• Boomi Integrations expertise. Able to design, develop, and implement integration solutions using Boomi. Responsibilities include gathering requirements, creating technical specifications, and collaborating with clients to ensure successful project delivery. Creating and documenting test cases and scenarios. You must have expertise in API management and various communication protocols.
• UKG Pro WFM API working knowledge. Able to provide technical expertise and help consult in integrations using and managing WFM API endpoints for third party systems that both gather and update information in UKG Pro WFM.
• Practiced in UKG Timeclock Lifecycle (9100, Intouch DX)
•Creating Soft Keys
• Logs and Troubleshooting clock issues
• Clock setup and configuration
• Troubleshooting Clock issues
• Setting up Events
• Strong communication skills and able to take ownership of issues for resolution.
• Proactively identifies, leads, plans, and executes on business, process and system improvements. This includes the assessment of issue severity, prioritizing responses as appropriate and monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes and new responsibilities.
• Performs in-depth analysis and documentation of current state/future state workflows, data collection, report details, and other technical requirements. Prioritizes and implements requested changes to the system. Performs analysis – producing required documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
• Elicits and prioritize business/functional requirement for initiatives. Support projects and sustainment by completing and updating documentation, managing scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of tasks and/or milestones, following proper escalation paths and managing customer and supplier relationships.
• Collaborating with others, driving the resolution of issues & holding self/team accountable for results. Analyze/translate business requirements into a sys design document. Tech & sys related analysis using knowledge of current app, interfaces & data structures to recommend solutions/provide input. Formal/informal written comm methods to comm updates/findings to diverse audiences.
• Knowledge in Basic Scheduling and Advanced Scheduling setup and process. Enabling and configuring Workloads and Zones, setting up Schedule process and staffing matrixes. Configuring schedule posting jobs and troubleshooting Advanced Scheduling issues.
• Analytical thinking for creating Reports and Dataviews to help identify and provide KPI and metrics to the business both on Timekeeping and Scheduling data
• Managing DataHub and Pipelines within UKG Pro WFM for Timekeeping, Scheduling, and Absence Management modules. Scheduling and determining dependencies based on pipelines and application knowledge.
• ServiceNow CRM experience. Working with ITIL requests and incidents for user issue resolution and tracking.
• Experience in Kronos WFC WIM Integrations. Able to review and extract functionality from WIM Integrations. Create new Integrations to help manipulate data and assist in legacy reporting.
• UKG Pro WFM Analytics knowledge. Setting up and configuring pipelines and necessary analytics configuration. Analyzing and creating productivity reports and managing Volume processes.
• SQL Skills to help in debugging and validation scripts for testing and problem identifying.

Skills & Requirements

• 7+ years of experience with UKG Pro WFM (Timekeeping, Scheduling, Analytics, Absence Management) in large enterprise environments, including Advanced Scheduling configuration
• Must possess strong proficiency in Boomi Integrations (design, develop, implement beyond UKG templates), with exposure to Kronos WFC WIM integrations
• Must possess hands-on experience with UKG Pro WFM APIs for third-party integrations and familiarity with DataHub and Pipelines for streamlined data flows
• Expertise in Timeclock lifecycle (9100, Intouch DX) including setup, configuration, and troubleshooting
• Ability to devise technical solutions using best programming practices for complex integration challenges, leveraging SQL for debugging and validation
• Must possess experience working with ITSM tools such as ServiceNow for handling requests and incidents
• Must possess strong analytical mindset for creating reports and dataviews to support business decisions
• Must possess excellent verbal and written communication skills with a proven ability to take ownership and resolve issues

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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