The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Senior Business Systems Analyst in Coral Gables, FL.

Job Description

• Provide application support and incident resolution within SLA
• Maintain communication with stakeholders on sustainment and project issues
• Coordinate with vendors and interdisciplinary teams for maintenance and implementation
• Collaborate with internal teams (EHR, Security, Interfaces, etc.) for issue resolution and root cause analysis
• Manage and mitigate vulnerabilities in clinical applications
• Support project planning and execution, including staging, testing, and training
• Be on-call for application support as needed
• Ensure documentation hygiene and timely updates in ITSM systems

Skills & Requirements

• 5+ years of experience in clinical healthcare IT, with a strong focus on business analysis and application support
• Must possess deep understanding of inpatient clinical workflows, particularly in Dietary (CBORD Room Service Choice), Sleep, and Respiratory (VitalSync, BreezePF) environments
• Must possess experience supporting third-party clinical applications and coordinating with vendors for configuration, integration, and sustainment
• Must possess familiarity with EHR systems (e.g., Cerner, Epic) and how third-party systems integrate with them
• Must possess strong communication skills and the ability to collaborate with clinicians, physicians, nurse practitioners, and interdisciplinary teams
• Must possess experience with ITSM systems such as ServiceNow, including incident and request management within SLA
• Must possess the ability to manage multiple projects and priorities, including testing, training, and implementation planning
• Must be self-directed, independent, and capable of leading sustainment and project efforts with minimal oversight
• Experience with HL7 integrations and medical device connectivity (preferred)

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.
Senior Business Systems Analyst – Contract –

Coral Gables, FL – $60.00- $65.00/hr.

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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