The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Senior Business Analyst IAM in Orlando, FL

Role Description

• Elicit, document, and manage functional and non-functional requirements for IAM platforms, systems and services.
• Develop detailed use case documentation, user stories, and acceptance criteria in collaboration with product owners and engineering leads.
• Facilitate requirements workshops and structured interviews with stakeholders across business units, IT, Security, and Compliance.
• Maintain the requirements traceability matrix to ensure all IAM project deliverables map to approved business needs.
• Support sprint planning and backlog refinement in collaboration with the Program Manager and engineering teams.
• Analyze current-state access processes and document gap assessments against target-state IAM capabilities.
• Produce clear data flow diagrams, process flows, and integration specifications to support technical design.
• Coordinate UAT activities: develop test scenarios, coordinate test participants, and document results against acceptance criteria.
• Mentor junior business analysts and contribute to team knowledge sharing through documentation standards, peer reviews, and process improvement initiatives.

Skills & Requirements

• 3+ years of business analysis experience on IT infrastructure, security, or application programs.
• Proficiency in structured requirements documentation methods: user stories, use cases, acceptance criteria, traceability matrices.
• Experience facilitating workshops and managing stakeholders across technical and non-technical audiences.
• Ability to translate complex technical concepts into clear business language and vice versa.
• Proficiency with Jira, Confluence, or equivalent backlog and documentation tools.
• Strong written and verbal communication skills with demonstrated ability to produce high-quality documentation under program deadlines.
• BA/BS Degree Comp Sci/IS or related field
• CBAP, PMI-PBA, or equivalent business analysis certification.
• Background in cybersecurity, IAM, or identity governance.
• Experience in Agile/Scrum environments.
• Familiarity with BPMN or process modeling tools.
• Experience on PAM, IGA, Secrets or broader identity security programs.
• Master’s degree in Business Administration, Information Systems, Computer Science, or a comparable field, and/or equivalent work experience.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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