The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Mid Level NOC(Network Operations Center) in for a remote opportunity

Role Description

• The job function will be to monitor a dashboard and follow a process to notify the managed service provider of the issue to get ahead of any technical issue that may affect the operations from store opening to midday.

• Basic understanding of ethernet switching, and wireless networking with the ability to follow a process to notify managed service provider of issues.
• The resource will be familiarized with the Home Depot network and will be needed for at least a year and can work remotely
• The resource will monitor a dashboard that will advise when the primary circuit to the store is failed, and the store is running on backup
• The resource will be responsible for managing trouble tickets for Wired/Wireless networks with HPE managed services to resolution ensuring that progress is being made to resolution.
• The resource must ensure the trouble tickets are being updated timely with the proper information as well as making sure the updates are complete.
• The resource will monitor a dashboard that watches the HPE store solutions
• If there is a problem detected the resource will reach out to HPE managed services contact and report the issue to them proactively.
• The net of this is that the resource will need to have a mid level knowledge of the technology stack deployed in the THD store in order to know how to drive to resolution network related trouble tickets.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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