The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Manager, Vendor Performance, in Foster City, CA.

Role Description

The core responsibilities and skills required for this position include but are not limited to:
• Own management and delivery of day-to-day vendor performance management operational activities, including issue escalation and resolution, performance metric analyses, and collaboration on continuous improvement efforts.
• Demonstrates excellent technical or analytical knowledge base, with ability to assess data, processes and understanding.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates excellent attention to detail, teamwork, and initiative; maintains confidentiality; maintains meticulous attention to project deadlines.
• Supports the creation of presentations and or other internal materials related to the VPM group.
• Supports meeting management by scheduling meetings, developing agendas, gathering content, taking notes, and distributing meeting minutes.
• May support the development of select materials for external customers as determined by the team.
• Strong desire and ability to work in a fast-paced and dynamic environment.
• Proven ability to work well as part of a team.
• Collaborates with functional vendor management stakeholders to gain insights for driving health of vendor performance.
• Delivers with optimal collaboration, accountability, and integrity to business partners.
• Shows the clear ability to apply critical thinking, a continuous improvement mindset, and vision towards the growth of the vendor performance team’s activities.
• Shows clear ability to work collaboratively with other cross functional groups.
• Ability to influence and deliver across dynamic cross-functional groups.
• Competency in establishing relationships with cross functional teams, such as operations, finance, quality, systems, and process.
• Demonstrated ability to make critical decisions related to projects and tasks.
• Demonstrated ability to have difficult conversation and challenge both internal and external stakeholders.
• Strong working knowledge of Microsoft Excel/Word/PowerPoint and SharePoint.

Skills & Requirements

Specific Education & Experience Requirements:
• BA/BS with 5+ years relevant experience, vendor management, and biotech or pharmaceuticals industry
• Previous experience in multiple aspects of vendor performance management including partnering with vendors on KPI development and metrics reviews, as well as issue escalation management and performance improvement initiatives. Several years and significant experience preferred.
• Project management/Initiative experience preferred or experience in managing complex projects.
• Familiarity with clinical drug development operational processes.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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