IT Support Specialist (Boston)
JOB_53487681180108Job type
PermanentLocation
BostonProfession
InfrastructureIndustry
Legal PracticePay
80000
Desktop Support
Your new company
A fast-paced, dynamic organization committed to operational excellence and seamless internal technology experiences. The team values proactive problem-solving, collaboration, and high-touch support across multiple office locations.
Your new role
As an IT Support Specialist, you’ll be the go-to expert for resolving hardware, software, and network issues. You’ll support PCs, phones, AV equipment, and IT infrastructure, while collaborating with internal teams and contributing to special projects. This is a hands-on, on-site position reporting directly to the IT Support Manager.
What you'll need to succeed
- 3+ years in corporate IT support
- Strong skills in Windows 10, Office Suite, Cisco VoIP, Zoom, Teams
- Experience with ServiceNow, mobile OS (Apple/Android), and AV systems
- Network troubleshooting and server room familiarity
- ITIL Foundations or CompTIA A+ preferred
- Excellent communication, documentation, and customer service mindset
- Willingness to travel and lift equipment up to 50 lbs
What you'll get in return
- A visible role in a high-impact IT environment
- Opportunities to work on cross-functional initiatives and events
- A collaborative team culture with room for growth
- Exposure to enterprise infrastructure and project-based work
- Competitive compensation and professional development support
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
IT Support Specialist (Boston)JOB_534876811801082025-10-092026-01-07
Talk to Gene Smith, the specialist consultant managing this position
Located in Tampa - Head Office, 4350 West Cypress St, Suite 1000Telephone: 6784207492JOB_53487681180108