The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Internal PS Engagement Manager in Atlanta, GA/Hybrid

Role Description

• The Professional Services Service Engagement Manager is a field facing RevOps role responsible for accelerating Professional Services opportunity velocity by acting as the deal expeditor between Sales, Delivery, and RevOps.
This role sits at the front end of the PS lifecycle, ensuring Professional Services engagements move fast, cleanly, and consistently from opportunity through SOW execution. The Service Engagement Manager removes friction, enforces standards, and provides clear ownership across the PS engagement process—without replacing Sales, Delivery, or SOW Operations.

Opportunity & Deal Engagement
• Act as the primary PS engagement point of contact for assigned region or accounts, aligned to Sales and PS leadership.
• Maintain familiarity with the regional PS pipeline, key customers, sellers, and active opportunities to ensure proper context and prioritization.
• Engage early in PS opportunities to ensure scope clarity, correct engagement structure, and execution readiness before SOW creation.

Velocity & Bottleneck Removal
• Track Professional Services opportunities and SOWs in flight, identifying risks, delays, or ownership gaps.
• Proactively remove bottlenecks by coordinating across Sales, Delivery, Service Engineering, Service Design, and SOW Operations.
• Escalate issues appropriately using defined governance and priority signals when velocity or execution is at risk.

Standardization & Engagement Quality
• Ensure PS engagements follow approved engagement architectures, standards, and productized offerings developed by RevOps and Service Engineering.
• Reinforce use of standard accelerators, blueprints, and modular services where applicable to increase speed and predictability.
• Partner with Service Engineering and Service Design to provide feedback on gaps, friction points, or emerging needs observed in the field. [RevOps Ser...g Overview | PowerPoint], [PS Engagem...nt Manager | PowerPoint]

Reporting & Visibility
• Provide clear, periodic status reporting on PS opportunities, SOW progress, and engagement health to RevOps and PS leadership.
• Support RevOps analytics by ensuring accurate, timely inputs related to opportunity stage, engagement type, and readiness signals.
• Contribute to the RevPulse feedback loop, surfacing themes and improvement opportunities based on real world engagement experience. [PS Engagem...nt Manager | PowerPoint], [RevOps the 2026 Plan | Loop]

Strategic & High Value Engagements
• Support strategic PS opportunities, including large or complex deals, early stage assessments, and engagements with clear downstream expansion potential.
• Adjust engagement intensity based on priority signals, ensuring high value opportunities receive the appropriate level of oversight and acceleration.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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