Location: Within 1 hour of Oriskany, NY (Remote after training)
Start Date: October 6, 2025
Max pay rate: $20 per hour
Schedule: Mon–Fri, 8 AM – 11 PM EST (flexible shifts)
Assignment: 3-month contract with potential extension

Training is in-person Oct 6–Nov 5, nesting until Nov 21. Attendance is mandatory.

About the Job
Our client is seeking Customer Care Advocates to join their Dental Customer Solutions team and make a real impact by helping customers navigate their dental insurance benefits with empathy and care.

What You will do:
• Handle inbound calls/emails
• Resolve inquiries and claims
• Navigate multiple systems
• Build customer trust

What You’ll Need:
• 1+ year customer service experience
• Intermediate computer literacy
• High School Diploma or GED
• Flexibility and strong communication skills

Preferred:
• Call center/dental insurance experience
• Salesforce familiarity

What You’ll Get in Return:
• Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
• The ability to work from the comfort of your own home once training and nesting has been completed
• Weekly pay and consistent hours
• Supportive recruiter guidance throughout the hiring process
• Access to resume tips, interview prep, and career coaching

What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.

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