The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Content Management Specialist in Princeton, NJ

Role Description

This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms. It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows.

Global Communications & Support:
• Create and distribute communications for updates and enhancements to 5,000 global users of VEEVA VAULT.
• Send notifications to provide markets with advance notice of upcoming changes.
• Assist BMS Managers with onboarding agency users in bulk.
• Assist users in finding SAP codes and onboarding new products.
• Create tickets for changes and access for systems.
Operational Support:
• Manage tags, campaigns, and agency lists in Veeva Vault.
• Partner with IT to understand, test, and validate changes in UAT and Production environments.
• Maintain and update support guides in Review Central and Veeva Vault Resources.
• Serve as the sole approver for all test runs and scripts for Veeva Vault.
• Maintain static permission lists and control mail groups used for communications.
• Manage, update, and resolve access/permission issues in PromoMats
• Approve ServiceNow tickets for system access across MLR and eWizard platforms.
• Maintain the master agency user list and support market leads in adding new countries.
• Assist Regulatory Ops with workflows, permissions, and profiles for external users.
• Work with users to provide guidance and troubleshoot workflow issues.
• Help manage and pull reports for market audits.

Skills & Requirements

• Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard).
• Strong understanding of content workflows and regulatory compliance.
• Ability to manage large-scale communications and user support.
• Excellent collaboration skills with IT and cross-functional teams.
• Detail-oriented with strong organizational and problem-solving abilities.
• Pharmaceutical or Life Sciences industry experience, especially in promotional content management.
• Familiarity with regulatory review processes and compliance standards.
• Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments.
• Experience managing global user bases and supporting multi-country implementations.
• System Administrative Experience (Handling business administration, metadata and content workflow)

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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