The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Communication Specialist in Orlando, FL

Role Description

We are seeking a Business Operations Coordinator to support internal communications, day-to-day business operations, and resource management for Disney Signature Experiences technology teams. This individual will partner with leaders, executive support, and cross-functional teams to ensure smooth operations, engaging communications, and impactful events that foster a collaborative and connected culture.
The role will be focused on special requests and team needs over software delivery making it a little different than the standard technology type of role on our team. Please see highlighted responsibilities below and let me know your thoughts.
• Prepare and facilitate weekly status reports across the team
• Prepare and facilitate team meetings
• Prepare sizzle videos for new products and features
• Prepare special request decks for Resort Technology leadership team
• Lead, facilitate and define a sustainment strategy for new releases (this is a short term special request that when done I am certain something else will come up)
• Planning and facilitating team builds
• Planning and facilitating innovation challenges across the team
Resource Operations
• Manage the end-to-end job posting processes for Cast and third-party roles, including approvals and coordination with Talent Acquisition and hiring managers.
• Monitor hiring cycle times and identify opportunities to optimize workflows.
• Maintain documentation, workflows, and knowledge-sharing systems that improve efficiency and clarity.
Business Operations
• Collaborate with cross-functional teams on planning and logistics for town halls, team meetings, and Cast Recognition events
• Event operations includes: Book rooms, schedule virtual links, test technology, record sessions, set up/take down, save digital materials, order catering/refreshments, manage vendor coordination
• Partner with leadership to prepare agendas, materials, and run-of-show documents.
• Coordinate scheduling and purchasing in collaboration with executive secretaries
• Manage logistics for Cast Recognition events
• Create and deploy digital assets to support events and team initiatives
• Assist with budget tracking Data & Reporting
• Track and report on communications engagement, event participation, and hiring workflow performance to measure effectiveness.
• Identify and report on trends, especially for resource operations Internal Communications
• Create engaging, visually appealing communications for internal audiences
• Source, curate, and share relevant content from across TWDC to raise Cast awareness
• Collaborate with cross-functional communication teams to align on content calendars, branding, and messaging
• Moderate online communities to increase engagement and keep a pulse on our team culture

Skills & Requirements

• Bachelor's degree in communications, Business Administration, or a related field (or equivalent professional experience).
• 1–3 years of experience in operations, communications, or event coordination
• Skilled at crafting communications with the right tone and level of clarity depending on the audience
• Excellent writing/editing abilities for internal messaging, executive updates, and creating digital content and presentations
• Proficient with collaboration platforms (Microsoft Teams, SharePoint, Atlassian, etc.)
• Demonstrated ability to manage multiple priorities, adapt to shifting needs, and proactively solve problems
• Strong experience in Workday software
• Strong experience in data analysis and reporting
• Experience with managing hiring processes
• Experience in a technology organization
• Experience with Microsoft Copilot and/or other GPT platforms
• Previous Disney experience preferred

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

#LI-DNI