The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Collision Specialist in Atlanta, GA.

ROLE DESCRIPTION

We are seeking a Collision Specialist to support and enhance its Certified Collision Program. This role combines program administration, analytics, marketing coordination, vendor management, and industry relations to ensure the continued success and growth of certified collision repair facilities.
The ideal candidate is highly organized, analytical, and proactive, with strong communication and presentation skills. This individual will use data, industry insights, and cross-functional collaboration to drive program performance and operational excellence.

Program Administration & Compliance
• Manage new program applications and facility re-certifications.
• Review documentation for completeness and accuracy.
• Evaluate market-area compliance and proximity requirements for certified collision centers.
• Maintain participant records, profiles, and certification archives.
• Prepare approval and certification-related communications.
Training & Certification
• Coordinate welder certification training and re-entry programs.
• Communicate certification results and required corrective actions.
• Monitor participant compliance with program standards and requirements.
Financial & Account Management
• Administer program billing, certification fees, and training fee collections.
• Maintain participant accounts and resolve billing inquiries or disputes.
• Track delinquencies and ensure timely issue resolution.
Marketing & Industry Engagement
• Support development of program marketing materials, digital assets, signage, and certification plaques.
• Assist with participation in industry conferences, workshops, roundtables, and professional events.
• Help promote program awareness and engagement within the collision repair industry.
Audit & Vendor Coordination
• Serve as a liaison between third-party auditors, field personnel, and program participants.
• Coordinate certification audits and ensure processes align with current program requirements.
• Partner with vendors and internal stakeholders to support program operations.
Data Analytics & Strategic Reporting
• Analyze program performance data and identify trends and improvement opportunities.
• Develop executive-level presentations and reports using PowerPoint and analytics tools.
• Provide data-driven recommendations that improve program effectiveness and participant performance.
• Identify operational challenges and recommend practical solutions.

SKILLS & REQUIREMENTS

• Bachelor's degree or equivalent professional experience.
• 2–4 years of experience in one or more of the following areas:
• Automotive Collision Repair
• Automotive Retail / Dealership Operations
• Parts & Accessories
• Business Operations
• Vendor Management
• Sales
• Administration
• Accounting
• Market Research
• Marketing / Communications Planning
• Strong analytical and problem-solving capabilities.
• Advanced PowerPoint skills.
• Proficiency in Excel and data reporting tools (Power BI or similar platforms preferred).
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience within the collision repair, body shop, automotive parts, or dealership environment is highly preferred.
• Candidates with experience in any of the following environments will be especially successful:
• Collision repair centers or body shops
• Automotive dealerships
• Parts distribution or aftermarket operations
• Automotive manufacturer programs
• Vendor or program management roles
• Data analysis and business operations support positions

Benefits/Other Compensation

Medical, Dental, Life Insurance, 401K.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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