The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Change Management Analyst in Orlando, FL

Role Description

• Design and implement a robust metrics framework to evaluate IAM team performance, initiative outcomes, and service value.
• Develop ongoing performance indicators and impact measures to provide clear insights into operational health and strategic progress.
• Publish monthly OKR reports via Confluence, integrating both quantitative metrics and contextual analysis.
• Create visual dashboards and scorecards using Excel and data visualization tools to inform executive leadership and support strategic decisions.
• Translate data into meaningful insights and stories that communicate the value and progress of IAM initiatives.

Skills & Requirements

• 5+ years of experience in a role that combines analytics/reporting with organizational change management.
• Strong proficiency with Microsoft Excel and use of Confluence for documentation and collaboration.
• Skilled at working in high-ambiguity environments and moving initiatives forward with minimal direction.
• Strong communication and presentation skills with the ability to engage both technical and non-technical audiences.
• Bachelor’s degree in Business, Organizational Psychology, Information Systems, or related field.
• Master’s degree in Business Analytics, Organizational Development, or Change Management.
• Familiarity with Identity & Access Management, IT transformation, or cybersecurity functions.
• Prosci or other formal change management certification
• This is a unique opportunity to shape how the IAM organization defines and demonstrates success — both in numbers and in people. The IAM Metrics & Organizational Change Management (OCM) Analyst will have a direct impact on how the team tells its story, drives strategic alignment, and enables meaningful transformation.
• We are seeking a dynamic and analytical IAM Metrics & OCM Analyst to support the Identity & Access Management (IAM) organization. This one-year contract position blends metrics strategy and reporting with organizational change management (OCM) to drive operational transparency, stakeholder engagement, and informed decision-making.
• The ideal candidate is both data-savvy and people-focused, capable of shaping how the IAM team measures success, communicates progress, and drives adoption of change across the enterprise.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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