The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Business Process Management Lead in Princeton, NJ

Role Description

Support the design and deployment of the Business Process Management program to manage and optimize key Drug Development processes in partnership with cross-functional Business Process Owners (e.g. Biostatistics, Regulatory, Clinical Development, Safety and Clinical Trial operations). This position will be critical to enabling the organization to streamline operations, enhance efficiency, and achieve drug development objectives to improve quality, capacity (productivity), and urgency (clinical trial cycle times), while cultivating a foundational end to end process mindset that values and leverages operational measures to realize data driven continuous improvement.
• Process Analysis and Improvement: Provides insights on process mapping, performance management and continuous improvement projects. Meticulously examine using data analysis tools and techniques to identify inefficiencies, bottlenecks, and areas for improvement. Centralize and automated process maps to drive efficient day-to-day execution of activities.
• Process & Performance Management: partner with cross functional Sr business leaders and subject matter experts (Business Process Owners, Global Process Owners / Leads) to optimize process mapping, establish and report process measures to track and manage critical health indicators and performance targets.
• Continuous Improvement: Project manage process improvement initiatives, including defining project scope, setting goals, creating project plans, and coordinating resources to ensure successful implementation and realization of business benefit.
• Industry and Technical Knowledge: Identify and embed relevant external best practices, technologies, frameworks, and tools used in business process management, such as performance management, process modeling software, workflow automation tools, resource planning systems, etc.

Skills & Requirements

• 5+ years of pharma R&D industry experience; strong preference for drug development experience
• 5+ years of experience in project management, operational excellence, or business process improvement within the pharmaceutical or life sciences industry (Lean Six Sigma certification preferred)
• Strong background in change management and implementation planning, with demonstrated ability to influence stakeholders across functions and levels
• Familiarity with relevant technologies and tools used in business process management (e.g., Adonis, OnePlan, MS Project, workflow automation tools)
• Excellent communication skills, with proven ability to prepare executive-level presentations and engage stakeholders effectively
• Demonstrated experience in project management, operational excellence / continuous improvement, and change management; certification a plus but not required.
• 3-7 years of experience in operational excellence and or process improvement within the pharmaceutical industry required (six sigma training is a plus); within Drug Development (Clinical Development, Trial Operations, Biostatistics, Regulatory, Safety, Project Management, etc).
• Familiarity with relevant technologies and tools used in business process management, (e.g., ADONIS, OnePlan, MS Project).
• Excellent communication and interpersonal skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization. This includes the ability to listen, understand requirements, and convey information clearly and concisely.
• Ability to lead and motivate teams, facilitate discussions, and influence stakeholders to drive process improvement initiatives. This includes the ability to inspire and empower others, resolve conflicts, and foster a culture of continuous improvement.
• High proficiency in and demonstration of critical thinking, problem-solving, and decision making
• Anticipates needs and assesses and manages business and organizational risks
• Demonstrated innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities
• Track record of commitment to Quality in all areas
• Prior success in situations requiring adaptability flexibility
• Ability to build trusting relationships, lead large/complex programs, and work across divisions, diverse business backgrounds, and cultures.
• Exhibits confidence and professional diplomacy while effectively relating to people at all levels (internally and externally)
• Has proven track record on delivering result
• BS/BA Degree in Business Management or related field required; advanced degree in related discipline preferred (e.g., Degree in Life Sciences (MBA, MS, PhD, Pharm D).

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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