The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a BSA in Vienna, VA

Role Description

The DNS team is seeking a Business Systems Analyst with hands on Salesforce Marketing Cloud and Adobe Experience Cloud experience to develop/modify transactional email/push/SMS/Letter templates, implement personalization variables (AMPScript basics), validate Data Extension mappings, and support journey/triggered send configuration, testing, and monitoring. SMS/Push exposure and comfort reading simple API specs are nice to have. This role involves coordinating across teams to ensure backend templates align with business workflows, analyzing systems and data, and implementing technology solutions that enhance business processes.

• Coordinate cross-functional teams to create and implement backend templates and integrations
• Support software releases and ensure smooth transitions to production
• Collaborate with business units to resolve issues and enhance functionality
• Monitor system performance and recommend enhancements
• Analyze and document business requirements, workflows, and system designs
• Conduct system and data analysis using statistical and modeling techniques
• Identify and implement process improvements and automation opportunities
• Research emerging technologies and align them with business goals
• Maintain compliance with industry standards and internal policies

Skills & Requirements

• Experience with Salesforce (preferred), HTML, SOAP UI API
• Experience with Adobe Experience Cloud
• Experience with Workfront, ADO, Jira, or any other project management tools
• Strong analytical skills with experience in SQL
• Proven ability to lead projects and manage multiple priorities
• Effective communication and documentation skills
• Bachelor’s degree or equivalent experience in a related field
• Advanced skills in Excel, Word, and presentation software
• Ability to interpret complex data and recommend actionable solutions
• Salesforce Marketing Cloud: Hands-on experience, especially with:: Transactional email/push/SMS/letter templates, Personalization using AMPScript, Data Extension mappings, Journey/triggered send configuration and monitoring
• Adobe Experience Cloud: Experience with tools in this suite for marketing and customer experience.
• HTML: For email and message template development.
• SOAP UI / API Specs: Ability to read and interpret simple API specifications.
• SQL: Strong analytical skills using SQL for data analysis and validation.
• Project Management Tools: Experience with Workfront, ADO (Azure DevOps), Jira, or similar tools.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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