Your new company

Hays has partnered with a leading real estate firm known for its iconic luxury residential developments across the U.S. They are currently seeking a Senior General Manager to oversee two of their flagship high-rise communities in Downtown Los Angeles and Hollywood, CA. These ultra-luxury properties total approximately 400 units and are renowned for delivering exceptional service and design.

Your new role

• Lead day-to-day operations across both high-rise properties, ensuring top-tier service, maintenance, and resident satisfaction.
• Manage and mentor on-site teams including leasing, concierge, maintenance, and operations staff.
• Develop and oversee annual budgets, financial forecasts, and capital improvement plans.
• Drive occupancy, retention, and overall property performance through strategic planning.
• Ensure compliance with company policies, fair housing laws, and local/state regulations.
• Act as the face of the community, delivering a five-star living experience through personalized engagement.
• Build strong vendor relationships to ensure timely and high-quality service delivery.
• Collaborate with marketing and leasing teams to implement pricing strategies and promotional campaigns.

What you'll need to succeed

• Minimum of 10 years in property management, with at least 5 years in a senior leadership role overseeing multiple assets or 450+ units.
• Bachelor’s degree in Business, Real Estate, Hospitality, or a related field.
• Proven experience managing luxury high-rise or Class A multifamily communities.
• Strong leadership skills with a track record of building and retaining high-performing teams.
• Financially savvy with experience in budgeting, NOI optimization, and capital projects.
• Deep understanding of compliance, lease administration, and risk management.

What you'll get in return

You’ll receive a competitive salary of
$115,000 - $135,000 annually, plus a performance-based bonus. The total rewards package includes generous paid time off, comprehensive health benefits, 401(k), fertility and mental health support, tuition reimbursement, and more. You’ll also have the opportunity to grow within a prestigious and forward-thinking organization.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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