The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Customer Engineer in Gainesville, GA.

Role Description

Construction and renovation of smaller office space and standalone clinical buildings in a technology-driven era require clear direction and input from the I.T. teams. The technology requirements for modern building and business spaces must be “baked in” to the fundamental building architecture. The designs for new construction or renovations must incorporate today’s technology with provisions for growth, both in capacity and innovation. The technology industry recognized this requirement many years ago by establishing standards and best practices for I.T. networks and telecommunications in modern buildings. The two most prevalent standards that give basic guidelines for building construction are with technology:

Analysis
• The role of a Low-Voltage Engineer has been proposed to a) close the resource gap, b) infuse accepted industry standards into the knowledge base, and c) foster the growth of processes to a higher maturity level. The title “Low-Voltage Engineer” is purposely chosen to indicate the close relationship with the low-voltage contractor that is always present on construction and renovation projects. The NGHS standards, design requirements, and consistent practices will be communicated by the Low-Voltage Engineer to the construction project team and ultimately the chosen low-voltage contractor performing the work. As with any good engineering model, a quality assurance process must be incorporated to make sure the final product matches the intended design.
• The Low-Voltage Engineer role requires a skill set that is comfortable with both general construction and I.T. infrastructure. Each of these areas must be designed and built in a complimentary fashion to support I.T. service delivery over the long term. The Low-Voltage Engineer will have a firm understanding of the NGHS network strategy. Using this knowledge, the facility infrastructure can be built, renovated, or updated to meet the current needs with a clear pathway to incorporate the future strategy with minimal cost. To that end, the Low-Voltage Engineer is expected to:
• Contribute to I.T. network standards with specific focus on MDF/IDF construction, furniture, MEP, and OSP services.
• Become a subject matter expert on NGHS Network Standards and drive consistency in the Design-Development stages of facilities projects.
• Participate in multi-departmental review meetings where initiatives with I.T. dependencies are brought forward for consideration and evaluation.
•
Review and interpret construction drawings with feedback to the originators to insure correct and detailed information is being effectively communicated to the construction teams.
• Produce shop drawings as needed.
• Review and manage submittals from all contractors and subcontractors to ensure materials meet NGHS standards and specifications.

Skills & Requirements

• Strengths
• Dedicated resource capacity to process facility projects
• Consistent application of design principles
• Disciplined approach to technology-related projects

Weaknesses
• Knowledge & experience is temporary and departs with end of contract term
• Not empowered to represent NGHS or make decisions with financial impact
• No enforcement of directives

Opportunities
• Establish I.T. construction specifications and requirements
• Enhance Facilities and I.T. partnership
• Identify areas to improve or clarify written standards
• Infuse best practices across multiple divisions

Threats
• Resource is strong in one area but weak in another
• Process immaturity hinders the effectiveness of resource deliverables
• Level of effort can be greater than resource capacity
• Subject to third-party directives and staff turnover

• Glossary ANSI – (American National Standards Institute) A private, non-profit organization that administers and coordinates the U.S. voluntary standards and conformity assessment system.
• BICSI – (Building Industry Consulting Service International) A standards and professional certification organization in the information technology sector.
• IDF – (Intermediate Distribution Facility) Originally the nomenclature for telecommunication cross-connect rooms in a Central Office, the term now refers to a Telecommunications Room in a building that terminates station cables and provides access to the network or communications systems.
• MDF – (Main Distribution Facility) A term referring to a Telecommunications Room in a building that aggregates the network or communications systems from IDF’s and provides access to a WAN or OSP services. The MDF is often the building Main Point of Entry (MPOE) for OSP services.
• MEP – (Mechanical, Electrical, and Plumbing) A construction acronym often referring to the engineering contractor responsible for the design and implementation of these three areas.
• OSP – (Outside Plant) A term that refers to circuits, cables, or services that are either physically external to the NGHS facility or owned by another entity (vendor, contractor, partner, etc.).
• TIA/EIA – (Telecommunications Industry Association / Electronics Industries Alliance) Two organizations that jointly have developed network standards.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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