The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Dynatrace Tools Lead in Shelton, CT.

Role Description

Key Responsibilities
Providing technical guidance / training and escalations from the operations teams 50
Researching and creating improvements plans for Engineering approval 20
Monitoring Operations teams queue to ensure requests are handled timely and appropriately 20
Working with Engineering to learn and prepare operations to support new initiatives 10

Job Functions – Include the responsibilities, which if excluded, would fundamentally alter the position. Estimated % of time spent
Design, configure, and maintain monitoring and alerting software including Dynatrace, SolarWinds, and Splunk 50
Work with technology owners, development teams, and architects to instrument observability solutions and determine monitoring and alerting requirements 25
Provide training and process guidance to Enterprise Operations Center team members 10
Develop and document processes and procedures related to application monitoring software and alert response 10
Proactive monitoring and incident response of Production environment 5

Skills & Requirements

Qualifications
Strong leadership, communication, and interpersonal skills.
Ability to lead Operations teams and collaborate with cross-functional teams.
Working Conditions
Work is primarily performed in an office setting.
May work extended hours or weekends for Major Incident / outage support and off business hours activities

Technical Skills:
Hands-on experience leading offshore operations team from both a management and technical perspective.

Technical skills required:
• Deep understanding and hands on experience on Dynatrace platform

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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