A DAY IN THE LIFE OF AN EMPLOYEE RELATIONS MANAGER
Reg Davies is Head of Employee Relations at the London Borough of Hammersmith and Fulham. He has a B.A. in Economics, specializing in International History, and is CIPD qualified.
“The roles in Employee Relations are immensely rewarding, and every day presents new challenges,” he explained. “My team’s primary focus is to provide advice and support on procedures, ER best practice and employment law to all levels of management right across the Council and the management of our relationships and formal negotiations with our recognised trade unions. We also provide learning and development training on ER matters.”
Reg’s HR background was acquired in social services, and he has worked for Hammersmith and Fulham for his entire career which spans 30 years. “I began as a personnel assistant and worked my way up,” he said. “I learnt about every level of the job which is invaluable experience and feel I demonstrate a real commitment to the field of ER and the work of the Council.”
Reg has a team of six direct reports and reports himself to an assistant director of HR.
“Every day is varied,” he added. “You could be dealing with complex cases that involve discipline, grievances, harassment or sickness, as well as involved in formal consultation and negotiation with union representatives.”
He added: “No matter how well an organisation conducts itself and no matter how happy the employees, there will always be times when issues will arise and thus differences of opinion that need to be resolved. Playing a pivotal part in finding the solutions to and reaching agreement on those problems – especially when they look impossible to solve - is challenging but incredibly rewarding.”
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Note to Editor:
Hays Human Resources is the UK’s leading HR recruitment consultancy. Since launching in 2001, Hays Human Resources has established a network of 25 regional offices employing over 90 dedicated consultants, with unrivalled experience and expertise in recruiting HR professionals into generalist and specialist positions. Hays Human Resources has dedicated teams focused on interim and permanent recruitment within industry and public services organisations.
Hays Human Resources is a subdivision of Hays Plc, the FTSE 250 Company which employs 7,753 staff operating from 376 offices in 25 countries across 17 specialisms. Hays Plc placed circa 68,000 candidates into permanent jobs and paid circa 46,000 temporary workers weekly during the year ending 30 June 07.
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