| About Us
The AA operates the only national driving school exclusively using fully qualified instructors to help assure our pupils of top quality tuition. Working for a highly respected and trusted household brand, whose name is synonymous with high levels of courtesy and customer service, we must ensure that our Customer Service Centre (CSC) staff are fully trained, equipped and willing to help us deliver the standard of service our customers expect.
The AA Driving School’s newly refurbished Bristol headquarters, with skyline views over the centre of this vibrant city, is ideally placed for employees seeking an easy commute into work by road, rail or bus.
If you are committed to delivering a first class customer experience, then you’ll find the work we do at our CSC is interesting, varied and rewarding - with great prospects for those advisers who are flexible, show initiative and are willing to go that extra mile.
Our representatives are able to develop their skills in our various departments which include Pupil Sales, Customer Services, Franchise Recruitment, Franchise Services, Instructor Helpdesk and Corporate Driver Training – each of which fulfil a crucial role in supporting our Instructors and Pupils across the UK.
Our employees receive all the benefits you’d expect from working for the UK ’s largest motoring association including:
- Derived benefits scheme
- 23 days holiday rising with length of service
- Travel and leisure discounts
- Discounted travel, home and car insurance
- Preferential staff rates on AA personal loans
- Discounted AA membership and driving lessons
The Driving School is committed to a policy of equal opportunities for its entire staff, regardless of ethnic origin, religious beliefs, sex, sexual orientation, disability or any other irrelevant factor. The only criteria for advancement in the driving school are the individual’s ability, qualifications and suitability for the work.
Click to find out more about the opportunities currently available and read a case study about one of our employees and find out what it’s really like working for the driving school.
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