Thank you for your interest in this role and HMRC. Reporting directly to the Chief Information Officer, the Sourcing and Contracts position represents an exciting opportunity to be involved in one of the largest and most-complex IT landscapes in Europe. The role will provide you with an opportunity to work in on one of the largest and most complex organisations in the UK, serving over 40 million customers.
Due to the scale and scope of the supplier relationships involved, the HMRC can offer IT professionals almost unparalleled career development potential. Since 2004 the HMRC and its predecessor organisations have recruited a series of respected and experienced IT professionals to help bring best practice into the organisation. This skills transfer has had a profoundly positive effect on both the HMRC and the individuals concerned – a number of which have enjoyed promotions taking them into some of the most high-profile roles within IT in the UK.
HMRC was created in April 2005, bringing together most of the functions of the former Inland Revenue and HM Customs and Excise. HMRC has a wide impact, dealing with every business and most people in the UK. It handles over £400 billion in central government revenues, is responsible for paying out tax credits and enforcing the minimum wage and plays a vital role in law enforcement and frontier protection.
The creation of this single department has provided an exciting opportunity to transform the customer experience, improve compliance with the tax system, and enhance the efficiency of tax administration. The Department’s transformation programme is focussed on those three objectives and achieving greater customer focus is a key element in achieving them.
HMRC has set out its aim to ensure society’s financial wellbeing. This is supported by an ambitious plan to transform HMRC over the next five years, focusing on:
The Departmental Transformation Programme (DTP) is the vehicle through which HMRC will execute its five-year ambition and successfully achieve its transformational goals. Information Management Solutions (IMS) is at the heart of the DTP and is therefore, key to enabling the achievement of HMRC’s ambition.
Information Management Solutions is accountable for deploying and managing cost effective and business enabling IT solutions with an overarching focus to provide the most highly valued IT service in the UK.
HMRC strategy highlights five themes that are key to the delivery of World Class Services:
In accordance with the above themes, IMS' 2007/08 objectives focus on the following
Deepak took on the role of Chief Information Officer (CIO) of HMRC in October 2007. His predecessor, Steve Lamey, was promoted to the post of Chief Operating Officer. Steve himself joined what became the HMRC in 2004 from his previous position as CIO of the BG group.
Deepak joined HMRC, as Director of IT Portfolios in June 2006, from T-Mobile where he was an Executive Vice President responsible for IT Strategy, Governance, Quality Management and Change Management.
Having graduated from York University in 1985, Deepak has spent over 20 years in the commercial sector and brings with him extensive experience of leading large scale IT activities. He has worked for a number of private sector organisations including: nPower, AstraZeneca, Jaguar Cars and Philips Electronics.
