Suraj Wadhawan
While an apprenticeship is all about personal development
and advancement, it is always a great pleasure to come
across an individual who not only puts his all into making a
success of his studies, but also consistently takes the time to
help out his workmates with their duties as well as his own.
Suraj Wadhawan is just such a person. Currently working
within the busy newspaper and magazine department at
WH Smith in Terminal 4, Suraj
has stood out for his exceptional
attitude to teamwork, making
a point of being there for his
colleagues and always being
ready to provide assistance even
for those not working in the
same department as himself.
In Spring 2007 Suraj started
working towards a Level 2
apprenticeship in Retail, and
by October had made rapid
progress having completed
his technical certificate and
communication test and chosen
to proceed on to the higher
level key skills.
At the start of November he is working on
his AON project and has started his NVQ units.
Those working with Suraj on his apprenticeship have
consistently commended him for his ‘can do’ attitude to his
work and the high quality of his output. In particular, he is
always quick to discuss potential problems early on and seek
additional information that will enable him to complete his
work more accurately and effectively.
After just six months into his program Suraj is now close
to completion, despite having elected to take on the extra
work load of the higher level key skills, and he is already
exploring the possibility of moving on to an advanced
apprenticeship once his Level 2 is safely wrapped up. His
enthusiasm and dedication is continuously displayed in his
work at the WH Smith outlet, with his first class customer
service skills continually proving their value to his employer,
and his efficient handling of deliveries, stock orders and
replenishment a real asset to the smooth operation of the
store. With his dedication and application, Suraj definitely has a great career in retail ahead of him.
About Apprenticeships
Apprenticeships are nationally designed training programmes. They offer employees the opportunity to enhance their skills through a combination of work-based learning and training.
There are two levels of Apprenticeship available:
- Apprenticeship (Level 2)
- Advance Apprenticeship (Level 3)
Both programmes lead to a National Vocational Qualification (NVQ), a Key Skills Qualification and in certain areas, a Technical Certificate Award.
Market Sectors
Covered Working in partnership with Learning and Skills Councils (LSC), BAA Retail Academy together with VT Training provide Government funded Apprenticeships in the following sectors:
- Retail
- Customer Service