FIVE YEAR SUMMARY
(1) LFL (like-for-like) growth represents organic growth of continuing activities at constant currency, pre-exceptional items.
(2) 2011 figure is before exceptional credit of £4.1m which comprises a £24.0m credit in respect of the successful appeal against the OFT fine, which was reduced from £30.4m to £5.9m (fully provided against in 2010), partially offset by a £10.0m goodwill impairment charge related to the UK healthcare business (acquired in February 2006 for £17.9m), and a £9.9m charge related to UK restructuring. 2010 figure is before exceptional charges of £41.4m comprising the £29.0m OFT fine and £12.4m restructuring cost relating principally to the UK back office automation project.
(3) Conversion rate is the proportion of net fees converted into operating profit, pre-exceptional items.
(4) 2011 net fees of £672.1m (2010: £557.7m) are reconciled to statutory turnover of £3,256.0m (2010: £2,691.1m) in note 6 on page [•] of the Notes to the consolidated financial statements.
(5) 2011 profit from continuing activities of £114.1m (2010: £80.5m) is reconciled to statutory operating profit from continuing operations of £118.2m (2010: £39.1m) by adjusting for exceptional items as described in note 5 on page [•] of the Notes to the consolidated financial statements.
(6) Cash conversion is the conversion of operating profit before exceptional items into operating cash flow (before exceptional items and capital expenditure).
