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Hays is proud to have extended its partnership with the Guardian in presenting the Public Services Awards 2008 for the fifth year running.
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The Hays Contact Centres Temp of the Year 2008 is Dhruv Shukla, who was nominated by Thomas Park, team leader at RBS Insurance in . The awards proved a great success and a large number of outstanding nominations were received for those working in call centre jobs.
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If you know of a good candidate, why not refer them to us?
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Hays Contact Centres Temp of the Year award
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Covering the Sheffield and Leeds offices, Nicola has worked with many key companies and offers a professional service to both employers and employees within the senior end of the contact centre industry.
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Below is a selection of key websites offering advice and information for those in call centre jobs.
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The global domination of contact centres in the customer services industry has had a profound effect on customer-business relationships.
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As cross-border trade with the European Union (EU) and the volume of inward investment to the UK continue to flourish, a national workforce with the language skills necessary to operate key markets remains fundamental. The number of multilingual call centre jobs market provides a case in point.
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There are close to 6,000 call centres in the UK and the number of call centre jobs is rising at a fast rate of knots. In fact, it is estimated that the number of call centre workers will reach the one million mark by the end of 2007.
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The latest Hays Contact Centres Salary & Benefits Guide 2007/8 is now available for FREE.
