Testimonials
North West
"Hays Contact Centres have looked after me very well since I was made redundant a month ago and has been a great help in not only the search for employment but rebuilding my confidence.
My consultant represented Hays very well and I would advise anyone that might come into the same sort of circumstances as myself to go through Hays."
"Since Hays Contact Centres has looked after our recruitment needs, the number of quality candidates that we receive has increased significantly.
Our consultant quickly understood our needs and established the kind of person we were after and this is reflected in the success Hays have had this year, both in terms of placements and interviews."
Healthsure
North East
"We found Hays Contact Centres to be extremely efficient, professional and friendly with regards to our recruitment request. The calibre of cv’s sent through were high and they fully understood our requirements. Our new team member was found quickly by Hays and, although early days appears to becoming a great asset to our company.”
CEO
Trustmarque Solutions
"I just want to thank you for all your help and support in my successful career search. The regular contact and encouragement from yourself and your colleagues has been tremendous and very much appreciated, and has made the whole application process a much easier, and in many ways enjoyable, experience.
I would have no hesitation in recommending you (and indeed will be) to other potential candidates, as I know that they will have the same positive experience, and feeling of somebody really working hard to get you the right opportunities, as I have.
Please pass on my thanks and kind regards to the team. Rest assured, I will keep you informed as to my progress in my new role, and hope that we will have the opportunity to work together on future recruitment projects."
"I hold Hays Contact Centres in Liverpool in the highest regard. I found our consultant to be conscientious and hard-working, she has taken time to get to know the different business areas at Abbey, Liverpool and always has good results. Within the several business sites I work within I hold Liverpool as the best, in a climate of a candidate driven market, she always produces good candidates and ensures that they always attend interview with the appropriate documents.
Due to the high volume market that we work in, I know that I can always rely on her to assist and support and as a result have never had to advertise roles in local newspapers because I know that the service I get from Hays Contact Centres is second to none.
I hope that the relationship between Abbey and Hays will continue to grow and commend them on their performance to date."
Divisional Resourcing Manager
Abbey Resourcing
"I have found the service provided by Hays to be that of the highest standards. During my recruitment process they kept me informed every step of the way in regards to my application ensuring that the most recent updates were cascaded to me in a timely, efficient manner. My consultant had a dedicated and professional approach throughout the process and she really helped me get an excellent feeling for the company and her help and assistance with interview prep was invaluable and I am truly grateful."
London and the South East
"Hays Contact Centres has delivered a service second to none. The stress was taken out of the recruitment process for me and only relevant CV’s were sent.
Our consultant’s contact centre knowledge is outstanding and he has gone out of his way to understand our business. He is also very good at matching both candidate skills and styles to ensure that they will thrive in both the role and culture of our business. He also managed to provide us with excellent candidates for contracts within tight deadlines. He is very open to feedback and always provides outstanding market knowledge to ensure we always found the best candidates within our timeframes
The overall service provided is very professional as Hays worked in partnership with our business to ensure that we found the right candidate. I would therefore not hesitate to recommend Hays to any other business as both the service and candidates will more than meet your expectations."
Customer Service Manager
Lafarge Aggregates
"I am writing to thank you for placing me at The Collinson Group, and for all your support and assistance post placement. You correctly identified the kind of culture and environment I would thrive in, and then found exactly the right fit both for myself and, as it would appear, for the Company.
I would also like to thank you for the recent candidate that you sent us. She was a perfect fit for both the role and the corporate culture. Once again you have more than exceeded our hopes, let alone our expectations."
Contact Centre Director
Columbus Direct
Yorkshire
"I just wanted to drop you an email to say how impressed I have been with the support that you have given my business unit and me over the past few months. Over the years I have worked with many different recruitment agencies and I have to say that the experience that I’ve had in dealing with you, on behalf of Hays Contact Centres, ranks amongst the very best. You have taken the time truly understand my business, my specific requirements and you have delivered impeccably against the challenges that I set out for you, which to me clearly demonstrates the value that you and Hays can deliver. Thank you for all your help and support over these past few months and I’m sure we’ll work in partnership again in the near future."
O2 Broadband
Senior Technical Support Manager
"I would like to thank you for all your help in placing me as a Team Leader at Skipton Building Society.
I appreciated the regular updates and tips that you gave me in the selection process, which was quite a contrast to the service I received from other recruitment agencies that I was registered with.
I registered with Hays in November 2007. I found the staff to be incredibly helpful and encouraging and very positive. My consultant was consistently professional and all the staff I dealt with were willing and able to take ownership of any issues that arose regarding my employment. In spite of the size of the company, I really felt like I was important to those that I dealt with."
Customer Manager
Iguana Heating Services Ltd
Overall the people you sent us to interview were of a very high standard and it was a struggle to agree on the best 3, others we would have readily taken if more positions had been available. The overall service you provided was very professional, your customer care excellent and far better than we have experienced from other agencies. I will look forward to working with you again in the future.
Head of Contact Centres, Records and Reporting
BT Property
